Privacy Policy for Harmony Voice Solutions
This Privacy Policy describes how Harmony Voice Solutions ("we," "us," or "our") collects, uses, and shares personal information of users of our site. Harmony Voice Solutions specializes in AI-powered vocal analysis, voice-controlled applications, and speech recognition software using Hoomi technology for emotion detection and personalized user experiences. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We may collect the following types of personal information:
- Information You Provide Directly: This includes information you provide when you create an account, request information, purchase services, participate in forums or surveys, or otherwise interact with our online platform. This information may include your name, email address, postal address, phone number, company affiliation, job title, and any other information you choose to provide.
- Usage Data: We may automatically collect information about your interactions with our site, such as the pages you visit, the time and date of your visit, the amount of time spent on those pages, unique device identifiers and other diagnostic data.
- Log Data: When you access our site through a browser, our servers automatically record information that your browser sends. This data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences. Cookies are small data files stored on your device that help us improve our online platform and personalize your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site.
- Voice Data: If you use our AI-powered vocal analysis, voice-controlled applications, or speech recognition software, we may collect and process your voice data. This data is used to provide and improve our services, including emotion detection and personalized user experiences. We implement appropriate safeguards to protect the confidentiality and security of your voice data.
How We Use Your Information
We may use your personal information for the following purposes:
- To Provide and Improve Our Services: We use your information to deliver the services you request, personalize your experience, and improve the functionality and performance of our site and AI-powered vocal analysis, voice-controlled applications, and speech recognition software.
- To Communicate with You: We may use your information to respond to your inquiries, provide customer support, send you important updates and notifications, and communicate with you about our products, services, and promotions.
- To Personalize Your Experience: We may use your information to tailor the content and offers you see on our online platform to your interests and preferences.
- To Conduct Research and Development: We may use your information to conduct research and development activities to improve our technologies and create new products and services.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
- For Security and Fraud Prevention: We may use your information to detect, prevent, and address fraud, security breaches, and other illegal activities.
Sharing Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as data storage, payment processing, customer support, email marketing, and analytics. We require these service providers to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners who offer complementary products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Affiliates: We may share information with affiliated companies.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing physical, technical, and administrative safeguards that are appropriate for the sensitivity of the personal information we collect. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, including Japan, where Harmony Voice Solutions is located. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy, regardless of where it is processed.
Your Rights
You may have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:
- The right to access your personal information.
- The right to correct inaccurate or incomplete personal information.
- The right to erase your personal information.
- The right to restrict the processing of your personal information.
- The right to data portability.
- The right to object to the processing of your personal information.
- The right to withdraw your consent to the processing of your personal information.
- The right to lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Children's Privacy
Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to delete the information as soon as possible.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our site and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Harmony Voice Solutions 7-1 Akihabara Main Street, Level 3, Tokyo, Tokyo, 101-0021 Japan